Awards . How to Enter . Rules for Entry

Rules for Entry

1. Nominations are due by Monday, 26 June. You are encouraged to enter the category that best reflects your core business. If you are entering more than one category, a separate and complete nomination and submission must be submitted electronically for each category.

Entrants may only enter one submission in any one of the following group of categories:

- Attractions – either category 1 or 2;

- Festivals & Events – either category 3 or 4;

- Tour and/or Transport Operators – either category 11 or 12;

- Accommodation – either category 17, 18, 19, 20, 21, 22 or 23


Please note: Specialised Tourism Services category is for entrants that are unable to meet the criteria of other categories. Entrants to this category are not permitted to enter any other additional categories.


2. Achievements or activities referred to within your entry must relate to the qualifying period 1 July 2016 – 30 June 2017

Entrants must have traded for the entire qualifying period. Exceptions apply to seasonal facilities and the following categories:

- 03: Major Festivals & Events

- 04: Festivals & Events

- 14:  Destination Marketing

- 24:  New Tourism Business

For these categories, the activity being put forward for consideration must have occurred within the qualifying period.

3. Unanswered questions will attract zero points.If you feel that you cannot answer a question please discuss this with the Tourism Awards Coordinator. If you still feel the question is not relevant please explain your reasons within your submission.


4. Entrants must be based or operate in the state or territory of their nomination.

An exception to this rule exists where there is a genuine community of interest allowing an entrant to choose to nominate in another state/territory’s Awards program. To qualify for this exception the entrant must be able to demonstrate proof of membership in a relevant association OR provide a letter from that state/territories tourism office confirming the entrant’s participation in marketing campaigns or activities.

Should a company have individual operational branches or properties in other states/territories they may enter the individual South Australia awards as long as the majority of the submission focuses on the activities undertaken in that South Australia.


5. An entrant, such as a chain or franchise that has multiple products, must enter each product individually if they want each business to be able to promote the achievement of winning a tourism award. Alternatively the business may enter but the logo may only be used by the corporate entity, not the individual products.


6. An entry cannot be moved into another category following the closing date for lodgement of submissions.


7. If at any time following submission of an entry the business being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Tourism Awards Coordinator and accepts that the submission will no longer be eligible for an award.


8. There is no direct entry into the Qantas Australian Tourism Awards except Australian Tourism Legend. Only state or territory tourism award winnersin categories 1 through 25 will automatically become a finalist in the Qantas Australian Tourism Awards

Please note that Categories 26 through to 31 are South Australian categories only and do not go to nationals (they are: Outstanding Contribution by an Individual; South Australian Tourism Student of the Year; Tourism Education & Training, Local Government Award for Tourism, South Australian Taxi Driver of the Year and International Ready).


9. Hall of Fame: Entrants who with the same category three consecutive years in a row at the South Australian Tourism Awards will receive an award and entry in to the Hall of Fame. Hall of Fame entrants can continue to enter the same category in their state/territory awards until Hall of Fame is reached nationally. Entrants that are inducted into the National Hall of Fame are precluded from entering into that specific category at the State/Territory for a period of two years, i.e.  

· Win the same category three years in a row e.g. 2014, 2015, 2016

· Receive an award and entry into the Hall of Fame 2016

· Required to not enter that same category for two years 2017, 2018

· Eligible to re-enter that same category the following year 2019

Note: the entrant may enter other categories

For Category 14: Destination Marketing, a Hall of Fame status can be awarded to organisations who enter different campaigns (each year) in this category when they receive three consecutive gold wins (regardless of which campaign is entered)


Site Visits

The purpose of the site visit is to assess the business being nominated and for verification of claims that may be made within the submission.  Operations are under no obligation to offer a free experience of their product. The

site visit will be prearranged at a mutually convenient time and the judges have a proforma from which they work. As a condition of entry, you will be required to:

·  Provide your product/service on a complimentary basis if a judge’s visitation is required for your category of entry.

·  Must be available for judges to stay/visit if required on weekend days/evenings between June and September.

State judging is conducted by a volunteer panel of industry peers appointed by the South Australian Tourism Industry Council. Judges are selected for their knowledge and experience, for their willingness to commit time to the Award process and are convened each year specifically for the Tourism Awards.

Site visit judges will ask questions about your policies and procedures document that guide your business operations. It would be advisable to have ready access to them. The absence of these documents will be reflected in the score.

The site inspection is worth 20% of the total score being added to the submission score. The exceptions to this are:

  • Categories 3 & 4:  These categories do undergo a site visit, however no site visit points are awarded as this is just a verification process
  • Categories 8, 24 & 31: These categories will be visited and evaluated but due to the potential diversity of potential entrants in this category, no site visit points will be awarded for the site inspection
  • Categories 14, 26, 27, 29 & 30 – These categories do not undergo a site visit.

Scores from the site visit do not apply at the Australian Tourism Awards


Compliance with Competition Rules

The Australian Tourism Industry Council (ATIC), owner of the Australian Tourism Awards, is excited to announce that in 2017 a new Online Awards Program will be introduced, incorporating a complete online entry process for each State/Territory.

This will see a move from a .pdf submission process to a web-based ‘form’ which businesses will complete online. For those entrants who have entered previously, this means you will no longer need to conform to formatting rules, page limits and page layouts. Instead of the previous 30 page limit, there will now be a maximum word limit and image upload limit.

1. Category changes:

-  No category changes for 2017 at a national level

-  South Australia has introduced a new category: International Ready

2. New Category Descriptors:

- Category 7-  Qantas Award for Aboriginal & Torres Islander Tourism

New Category Descriptor: This category recognises Aboriginal and Torres Strait Islander tourism operations that demonstrate authenticity and cultivate a greater understanding of Aboriginal and Torres Strait Islander culture, history and traditions.

3. Question changes:

- Category 3– Major Festivals and Events – Q1(a)(b)(c)(d) and (e), 2(a)(b)(c) and (d)   and associated Tips.

- Category 4–Festivals and Events – Q1(a)(b)(c)(d) and (e), 2(a)(b)(c) and (d) and associated Tips.

- Category 7 -Qantas Award for Aboriginal & Torres Strait Islander Tourism – Q1(a)(b) and (c), Q2(a) and (c), Q3(a)(b) and (c), Q5(a) and (b)

4. Rules for Entry Amendments:

- Formatting rules no longer apply.

- The submission will be up to 12,500 words in length and will be entered via the Awards Online Program. Exceptions are:

o   Category 25: Excellence in Food Tourism will have a maximum 8,000 word limit

o   Individual categories will have a 2,500 word limit

- The submission will be up to a maximum of 25 images with captions

o   Images include: pictures/images, info-graphics and graphs

o   Captions are allowed for each image. Maximum of 6 words, not included in overall word count.


What do I submit electronically?

- Nomination details (nominations close 26 June 2017) through the new Awards Online Portal. Please fill out all the available fields that relate to your category.

- Your submission can be added to regularly by logging into the new Awards Online Program

- Final Awards Submission inclusive of supporting images (see word count in the rules for entry amendments above) must be submitted by the due date and time (see lodgement below)

- A description of no more than 100 words of your company/product, which will be used by media, for announcements at the presentation ceremony, in promotional material and on website listings. As this will be edited and compiled by people who have not viewed your submission, please remember to include your company/product name and where you are located geographically

- An additional 10 images – jpeg format only, illustrating your business. By supplying these images you ensure maximum exposure at the Gala Awards Ceremony and in official advertising and publications (Note: 500 dpi files in a JPEG format are required).


Our Assurance

All information submitted is strictly confidential. All persons, who may come into contact with your submission including Tourism Awards Coordinators and judges, are each required to sign a confidentiality agreement and at no time will your submission be downloaded.



Please ensure your submission is lodged electronically to the portal by the due date and time:

- Categories 1-14: 12 noon Monday, 14thAugust 2017

- Categories 15-25 & 28-31: 5pm Monday, 14thAugust 2017

Categories 26 & 27: 5pm Friday 22ndSeptember

Please note: late entries will not be accepted.



By entering the 2017 South Australian Tourism Awards,you authorise the use and/or reproduction of images and the 100-word description provided in relation to any editorial/advertising purposes initiated in conjunction with the awards and the Australian Tourism Awards.

Your contact details may also be supplied to agencies engaged on behalf of award organisers/committees for promotional purposes.

Under no circumstances will judges be held responsible for any comment, viewpoint or expression, whether expressed or implied, concerning the standard or quality of an entrant’s submission. By ticking the terms and conditions box, you agree not to bring a claim against any Judge, South Australian Tourism Awards employee or South Australia Tourism Industry Councilin relation to feedback on your submission.


Judges’ Decision

All submissions are independently scored by three members of the judging panel.  Results are correlated by an Independent Auditor and Chair of Judges and an agreement reached on the winner with the judging panel.  A minimum percentage/score must be achieved for a winner to be announced in a category.  A single entrant category does not guarantee the entrant as a winning entry.

The decision of the South Australian Tourism Awards and the Australian Tourism Awards judging panel are final.



For further information and advice contact SATIC on (08) 8110 0123 or email

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