Category 01 Major Tourist AttractionsAdventure Bay ChartersLocated in Port Lincoln, the seafood capital of Australia, Adventure Bay Charters is a family business run by Matt Waller, a fourth generation fisherman who is passionate about sharing his knowledge of the ocean with others. For the past four years, Adventure Bay Charters has been constantly innovating as it creates new marine based adventure experiences. The operation originally focused on Southern Bluefin Tuna tours, allowing visitors to hand feed the tuna, view them from under the water and taste the tuna in the form of sashimi – with the biggest draw card to actually swim with the tuna. Since then the concept of swimming with the Australian Sea Lions was introduced, as was a guided Seafood Tour and Taste experience, and most recently the launch of berley-free, eco-certified, one-day shark cage diving with the Great White Sharks. Gold Silver |
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Category 02 Tourist Attractions
Hahndorf Farm Barn
Supported by Caravan and Camping Industries Association of South Australia
Located just on the outskirts of Hahndorf in the Adelaide Hills, the Hahndorf Farm Barn is set on 22 acres of land, specifically designed so that visitors of all ages can closely interact with a wide variety of tame and friendly animals. Visitors can experience the combination of a beautiful and authentic farm setting, and the emotions generated by watching, touching, cuddling, and feeding the friendly Hahndorf Farm Barn animals and being a part of a farm lifestyle. There are chick hatching educational programs for the kids, a pony riding arena, an aviary with birds of prey including interactive shows that visitors can take part in.
Silver
Bronze
Category 03 Major Festivals & Events
Adelaide Fringe
The Adelaide Fringe is an open-access, four week arts festival held in Adelaide during February and March. The annual event is regarded as one of the best of its kind in the world and is considered the largest festival in the Southern Hemisphere. In 2012, the Adelaide Fringe recorded 1.59 million audience attendances and brought together over 4,000 artists from around Australia and across the globe, in a program bursting with world premieres, hit shows and new artists. The Adelaide Fringe, literally takes over the entire city with over 900 events staged in pop-up venues in parks, warehouses, lane-ways and disused buildings as well as established venues such as theatres, hotels, art galleries and cafes.
Silver
Bronze
Category 04 Festivals and Events
Cellar Door Wine Festival - Adelaide
Supported by Flinders University
The Cellar Door Wine Festival – Adelaide, is held at the Adelaide Convention Centre on the last weekend of February. In 2012, the festival attracted over 6,500 visitors giving them opportunity to sample free tastings from more than 150 wineries, 12 designated regions, all under one roof and in the heart of the Festival City. The festival, managed by the Adelaide Convention Centre, has rapidly become the largest consumer wine event in the nation, showcasing some of South Australia’s important tourism drawcards – wine and quality food.
Silver
2012 City of Onkaparinga, Jayco Stage 5, Santos Tour Down Under
ASICS Victor Harbor Triathlons Fun Run-Walk
McLaren Vale Vintage & Classic
Bronze
Category 05 Ecotourism
Sinclair’s Gully
Supported by the Department for Environment, Water & Natural Resources
Sinclair’s Gully, the first and only Adelaide Hills’ climate action innovator and advanced eco certified cellar door, provides visitors with an opportunity to reconnect with nature in an endangered candlebark forest by offering number of sustainable wine and nature-based experiences. Sustainable practices are the foundation of Sinclair’s Gully’s business and are incorporated in every aspect of its operations. From the adoption of sustainable biodynamic vineyard practices, to its zero waste 100% recycling program, the onsite collection of all water and reuse of grey water, its energy efficiency program and solar power project, through to measuring and implementing strategies to reduce its carbon and ecological footprint. Recognised as environmental leaders and an industry model, Sinclair’s Gully demonstrates how businesses can tread more lightly by incorporating sustainable practices in all aspects of a business.
Gold
Flinders & Outback Water Cruises
Silver
Category 06 Heritage & Cultural Tourism
West Terrace Cemetery
Supported by the Department for Environment, Water & Natural Resources
Situated on the south-western fringe of Adelaide’s central business district is an iconic attraction of undeniable heritage riches. The State Heritage listed West Terrace Cemetery dates back to European settlement of South Australia and is one of the nation’s oldest operating cemeteries. The nineteenth century landscape provides visitors with a fascinating alternative to museums, art galleries and national parks. Central to the experience is the cemetery’s rich repository of powerful and emotive stories. These remarkable human tales of courage and heartbreak, struggle and success can be discovered through a variety of interpretive activities, cultural events, guided tours and self-guided trails
Silver
Category 07 Indigenous Tourism
Aboriginal Cultural Tours - Adjahdura Land, Yorke Peninsula
Supported by the Department for Environment, Water & Natural Resources
Based in the Aboriginal community of Point Pearce on the Yorke Peninsula, Aboriginal Cultural Tours – Adjahdura Land is 100% Aboriginal owned and operated. The company offers authentic Aboriginal cultural experiences whose aim is to take people on a journey, not only physically but also spiritually, to a place where they have never been to before. This is a unique opportunity to walk the country with knowledgeable traditional owners of Adjahdura Land, to talk with them, experience their rich cultural heritage and discover the history of the region first hand. From their ancient water holes to ochre quarries and cultural land formations, they want their guests to leave with a wealth of knowledge about Aboriginal heritage, culture, tradition and beliefs
Category 08 Specialised Tourism Services
Harbour Town Outlet Shopping Centre
Harbour Town Adelaide is the only shopping centre in South Australia that has been developed specifically for the tourist market. With over 120 brand outlets at the one location, visitors are provided with a shopping experience that is fun and enjoyable. Just 15 minutes from the city and 10 minutes from Glenelg, Harbour Town visitors can enjoy further discounts, services and benefits with dedicated access to the Tourism Club Card and the Tourism Lounge specifically designed for the best tourist experience. 100% privately owned and funded, client satisfaction is paramount and their strong-vision for the future, passion and dedication are key to their continual success.
Bronze
Category 09 Visitor Information and Services
Barossa Visitor Centre
Supported by Bookeasy Tourism Solutions
The Barossa Visitor Centre is one of only two, nationally accredited Visitor Information Centres in South Australia, located in one of our famous wine regions, the Barossa. The Centre has undergone a major refurbishment and expansion, being one of the busiest Visitor Information Centres in the state with approximately 55, 000 enquiries per year. The newly refurbished premise is located in a former general store and residence dating back to the 1880’s. Qualified staff members offer essential information to visitors, but also provide a wide comprehensive range of services and facilities including a dedicated online booking service, WI-FI hotspot with a new interpretive display and lounge area for visitors
Silver
Kangaroo Island Gateway Visitor Information Centre
McLaren Vale & Fleurieu Visitor Information Centre
Stansbury Progress Association Committee
Bronze
Port Pirie Visitor Information Centre
Category 10 Business Tourism
Hilton Adelaide
Hilton Adelaide is the only hotel in the State able to host 500 delegates to meet, eat and sleep, all under one roof and the only hotel with a carbon offset program at no cost to the client. Offering more than 2,000 sq m of conference space, it has the flexibility to adapt to any meeting, event or exhibition, including the spectacular Grand Ballroom, which is the largest pillar free hotel ballroom in the State. The hotel provides atmosphere, unparalleled technology and flexible services so that any conference, whether for 50 or 800 delegates, is convened in a professional, relaxed style which encourages success.
Category 11 Major Tour &/or Transport Operators
Outback Spirit Tours – All South Australian Tours
Outback Spirit Tours is a nationally accredited tour operator and a leading operator of premium outback tours to South Australia. Mainly based around the outback regions but tours also include Kangaroo Island, Adelaide, the wine districts and Eyre Peninsula. Their mission is to provide enriching and unparalled outback touring experiences that showcase the most stunning regions in the outback and in doing so operate as an environmentally responsible business delivering exceptional customer service and providing a safe and enjoyable workplace. Outback Spirit Tours operate a fleet of 19 all-terrain Mercedes Benz coaches, which carry 26 passengers in 5-star comfort. In 2011/12 Outback Spirit Tours operated 125 tour departures to South Australia. With over 3,100 guests annually, they are certainly a significant tourism and transport provider.
Category 12 Tour &/or Transport Operators
Tour Barossa
Tour Barossa is the perfect touring solution for the famous wine region, offering a door to door service, visiting small boutique wineries as well as the iconic favourites. Tour Barossa provides exclusive, informative, cost-effective and fun tours in one of its two 12-seater mini buses, two Chrysler 300c’s, a Holden Statesman or a Classic Cadillac stretch limousine. With a range of options to choose from, visitors can jump onboard the five-hour Barossa Highlights Tour or spoil themselves on the Barossa Glamour Tour. For the more discerning traveller a private tour can be arranged with an exclusive personalised itinerary. Tour Barossa also provides airport, event and restaurant transfers for the business or holiday traveller.
Gold
Silver
Heading Bush Outback Adventures
Bronze
Category 13 Adventure Tourism
Adventure Bay Charters
Located in Port Lincoln, the seafood capital of Australia, Adventure Bay Charters is a family business run by Matt Waller, a fourth generation fisherman who is passionate about sharing his knowledge of the ocean with others. For the past five years, Adventure Bay Charters has been constantly innovating as it creates new marine based adventure experiences. The operation originally focused on Southern Bluefin Tuna tours, allowing visitors to hand feed the tuna, view them from under the water and taste the tuna in the form of sashimi – with the biggest draw card to actually swim with the tuna. Since then the concept of swimming with the Australian Sea Lions was introduced, as was a guided Seafood Tour and Taste experience, and most recently the launch of berley-free, eco-certified, one-day shark cage diving with the Great White Sharks.
Gold
Calypso Star Charters – One Day Shark Cage Diving Charter
Silver
Kangaroo Island Outdoor Action
Bronze
Category 14 Tourism Marketing
Adelaide Convention Bureau – Destination SA
Supported by Newstyle Printing
As the peak body for business events in South Australia, the Adelaide Convention Bureau is the official organisation responsible for promoting our State as a desirable business meeting and conference destination. The Adelaide Convention Bureau represents over 200 businesses and service providers who share a common interest in conventions, exhibitions, incentive tourism and much more. ‘Destination SA’ is a key program of the Adelaide Convention Bureau, and in August 2011 was South Australia’s primary showcase to the Australian and international business tourism buyers. Destination SA presented the best experiences, products and services available within South Australia to the organisers of conventions, conferences, events and incentive travel groups. The Adelaide Convention Bureau also provides free assistance and guidance to convention and event organisers through every stage of planning a successful and memorable business event in Adelaide, South Australia.
Silver
Bronze
Category 15 Tourism Education & Training
Australian Tourism College and Recruitment Centre
The Australian Tourism College and Recruitment Centre (ATCRC) is a specialised boutique Registered Training Organisation and Skills for All approved provider in South Australia offering a nationally recognised quality training Tourism, Hospitality and Events training package. The Centre provides “an education beyond the textbooks” – with a range of value-adding activities for customers such as external field-trips, industry speakers, work experience and free recruitment services. Industry based facilitators provide high quality and up to date training offering students, employers and industry a win/win situation. The recruitment arm of the centre is a free service to students, focused on providing highly skilled staff to the travel, tourism, hospitality and event sectors of the industry. By combining training and recruitment functions within one organisation, the college is able to provide high quality training and produce high quality graduates into the tourism industry.
Silver
TAFESA North Regency International Centre for Hospitality, Tourism & Food Studies
Category 16 Tourism Restaurants & Catering Services
Jacob’s Restaurant @ Jacob’s Creek Visitor Centre
Supported by Rymill Coonawarra
Jacob’s Restaurant at Jacob’s Creek Visitor Centre, presents a quality wine and food experience complemented with its panoramic views of Barossa vineyards, wine tasting and the tour experiences. The restaurant offers a seven-day a week a la carte lunch menu featuring seasonal produce, presented with wine recommendations for each dish. The menu features fresh, seasonal produce sourced from across South Australia, Australia and from the local Barossa Valley producers and is matched to regional South Australian wine. The restaurant menu aims to provide international diners with a taste of modern Australian cuisine with Asian influences.
Silver
Windy Point Restaurant
Bronze
Category 17 Tourism Wineries, Distilleries & Boutique Breweries
Pindarie Cellar Door
Set on 90 acres on the Barossa Valley’s western ridge, the tourism accredited Pindarie Cellar Door showcases spectacular, expansive views to the Barossa Ranges. The cellar door is a 19th century homestead offering visitors the best of the Barossa with Mediterranean style wines, seasonal lunches produced with a locavore philosophy combined with one of the Barossa Valley’s most stunning vistas. The indoor and outdoor play areas for children suit all seasons and are safe areas, allowing parents to taste, graze, relax and absorb the passion of Pindarie with premium wines for tasting and sale, regional food, heritage and hospitality.
Gold
Silver
Bronze
Category 18 Tourist & Caravan Parks
BIG4 Adelaide Shores Caravan Park
Supported by Caravan and Camping Industries Association of South Australia
Located behind the sand dunes at West Beach, BIG4 Adelaide Shores Caravan Park offers the full range of 4½ star tourist park accommodation from powered and ensuite sites for caravanners and campers, to onsite vans, cabins and Eco Tents. Priding itself on being innovative and a leader in the tourist park market, the caravan park’s accommodation is complemented by first rate facilities, entertainment options and surrounding recreational activities. Absolute beach frontage, a commitment to high level customer service and the park’s close proximity to Adelaide, ensure high occupancy levels and keeps bringing back visitors year after year. The team at Adelaide Shores is always looking for ways to improve the visitor experience and the outcomes for their business.
Gold
Victor Harbor Beachfront Holiday Park
Silver
Category 19 Backpacker Accommodation
Adelaide’s Shakespeare Backpackers International Hostel
"Shakeys Backpackers", as the hostel is affectionately known, is located in the beating heart of Adelaide's backpacker precinct. Offering friendly accommodation to international travellers who have their budgets in mind. The hostel boasts all the modern conveniences of a family home just on a larger scale. The qualified, friendly staff are trained in languages other than English and include Greek, Italian, Hindi, Urdu, Cantonese and Mandarin that helps the hostel to achieve a global perspective when dealing with their guests. The backpackers is proudly independent, therefore able to focus on their main role of looking after international Guests that arrive in South Australia.
Category 20 Hosted Accommodation
Adelaide Hills Country Cottages
Located in the stunning landscape of Oakbank country in the Adelaide Hills. The Adelaide Hills Country Cottages is an 83 hectare property comfortably nestled in a peaceful and cosy retreat. The five luxurious self-contained cottages are situated in charming settings, alongside apple orchards, lemon groves and picturesque grazing land. Guests are invited to explore the property and immerse themselves in a stunning location and a unique experience. With extraordinary attention to detail, owners and hosts Mandy and Steve Adcock have a reputation of providing guests with an authentic Australian experience with expansive country views and high quality accommodation.
Category 21 Unique Accommodation
Rawnsley Park Eco Villas
Set on a secluded, elevated site, the one and two bedroom villas offer uninterrupted views of Wilpena Pound and the surrounding Flinders Ranges. Designed to blend in with the natural landscape the Eco Villas are stylish, contemporary and welcoming. The Eco Villas epitomise ecologically sustainable tourism, delivering an experience that fosters environmental and cultural awareness, while providing the level of quality and service demanded by the discerning traveller. Constructed from thermally efficient rendered straw bales, the villas feature a host of green design techniques including recycled timber, an innovative waste water treatment system, and a nine-kilowatt solar array, which has made the eco-villas almost energy-neutral, further boosting the environmental credentials of the property.
Silver
Category 22 Standard Accommodation
Narnu Farm
Narnu Farm provides visitors with a rural holiday experience on Hindmarsh Island, with a focus on horse riding, animals and the farming way of life. It is an ideal destination for families and children providing a safe and fascinating experience in a relaxing and spacious farm setting. The property has seven self-contained cottages as well as a large bunkhouse dating from 1878 which can accommodate groups of up to 100 guests, making Narnu the ideal holiday destination for families or school groups. The farm offers a number of horse riding activities and a vintage truck farm tour as well as a wide range of complimentary activities, from animal feeding and butter making to sports and campfires.
Silver
Bronze
Category 23 Deluxe Accommodation
Emaroo Port Hughes
Emaroo is a family owned business in the seaside fishing town of Port Hughes. The Yorke Peninsula holiday house is a 4½ star entertainer’s delight, superbly equipped luxurious accommodation featuring the latest furniture, fittings, appliances, outdoor entertaining areas and a games room. The entire house can accommodate up to ten people and has adopted environmentally sustainable practices to reduce its carbon footprint. Emaroo prides itself on going the extra mile by providing all the extra touches that make a stay a memorable one. Guests can also take advantage of special deals including professional catering, fish cleaning and charter boat cruises as well as exclusive discounts and packages with local tourism and hospitality providers.
Gold
Silver
Treasured Memories Accommodation
Bronze
Category 24 Luxury Accommodation
The Australasian Circa 1858
Supported by McLaren Vale Beer Company
Situated overlooking Goolwa’s wharf precinct in South Australia’s Fleurieu Peninsula, The Australasian Circa 1858 is a magnificently renovated small boutique luxury hotel offering five totally unique and modern guest suites, each with a stunning, spacious ensuite. Outside, the upper and lower decks provide guests with views of the hills, River Murray and the local heritage area of Little Scotland. A delicious healthy Chef-prepared breakfast is included in the room tariff and discreetly delivered to the suite on a trolley. Asian-inspired set menu dinners are available to guests nightly (and the public on Saturday evenings) in the restaurant, The Australasian Dining Room. Juliet Michell and Deborah Smalley interpreted the buildings original name ‘The Australasian’ in a literal sense, by stylishly fusing the heritage Colonial Australian features with classical and modern Asian design.
Gold
Silver
Category 25 New Tourism Development
Australia’s Ultimate Ocean Safari – Adventure Bay Charters
Supported by Caravan and Camping Industries Association of South Australia
Adventure Bay Charters has introduced a new overnight marine safari that includes the trifecta of close up encounters with Great White Sharks, Australian Sea Lions and Southern Bluefin Tuna. The Ultimate Ocean Safari offers a world-first; to swim with all three of these unique marine creatures whilst enjoying a sumptuous seafood feast and overnight stay amongst secluded islands off the coast of scenic Eyre Peninsula. The Safari takes guests out of Port Lincoln on board the 75ft Strictly Business, a luxuriously expedition vessel. It is designed to make the most of the great outdoors and scenery including a large spacious deck for outdoor dining, sun lounge and swim platform. All gear and equipment for any adventure is on board and no expense has been spared to make this the ultimate adventure vessel for this remote, rugged region.
Silver
Category 26 Qantas Award for Excellence in Sustainable Tourism
Sinclair’s Gully
Sinclair’s Gully, the first and only Adelaide Hills’ climate action innovator and advanced eco certified cellar door, provides visitors with an opportunity to reconnect with nature in an endangered candlebark forest by offering number of sustainable wine and nature-based experiences. Sustainable practices are the foundation of Sinclair’s Gully’s business and are incorporated in every aspect of its operations. From the adoption of sustainable biodynamic vineyard practices, to its zero waste 100% recycling program, the onsite collection of all water and reuse of grey water, its energy efficiency program and solar power project, through to measuring and implementing strategies to reduce its carbon and ecological footprint. Recognised as environmental leaders and an industry model, Sinclair’s Gully demonstrates how businesses can tread more lightly by incorporating sustainable practices in all aspects of a business.
Gold
Silver
Category 27 Outstanding Contribution by an Individual
Rodney Fox
Supported by Qantas Airways
Rodney Fox is a strong advocate for the great white shark and for a sustainable tourism industry in South Australia. It is a role that has seen him travel all over the world over 40 years, receiving considerable international media attention promoting great white shark cage diving and South Australian tourism. Rodney’s personal ambition to study great white sharks has lead him to pioneering the worlds’ earliest documentaries on great white sharks, here in South Australia, creating unique international attention to the State. During his career, Rodney originated the South Australian Great White Shark Code of Conduct and the very first design of a ‘surface cage’ – to set the standard for local and global great white shark cage diving operations. International and domestic marketing carried out by Rodney has greatly benefitted South Australia over the years and as a guest speaker today he showcases more than ever, the beautiful marine life that our State has to offer.
Category 28 Excellence in Tourism by Local Government
The Barossa Council
Supported by by Local Government Association of South Australia
The Barossa Council encompasses an area of 912 square kilometres and is home to more than 22,000 people. The Barossa is one of Australia's most recognised tourism destinations: a place for premium food, wine and a beautiful natural environment. It is a great place to work and live, steeped in tradition with a vibrant lifestyle and a strong economy derived from agriculture, viticulture, tourism and manufacturing. The Barossa has a distinctive history which has made it a significant tourist attraction. Major festivals and high quality of accommodation and restaurants have complemented these attractions. The Barossa experience is a diverse one. In addition to premier wine and food attractions, there are unique nature trails, bike paths, parks and historical points of interest. The Council’s mission is to plan for the needs of the Barossa region and provide the community, business and visitors with high quality services and facilities that contribute to an attractive environment and lifestyle.
Silver
Bronze
District Council of Mount Barker
Category 29 Excellence in South Australian Food Tourism
Barossa Valley Cheese Company
Support by Food SA & Primary Industries and Regions SA
Barossa Valley Cheese Company is the passion of the natural matching of local wine to a cheese of the same region. Visitors can enjoy cheese platters under a shady veranda and experience a Cheese and Wine trail in the famous Barossa Valley. Producing an award winning 19 styles of artisan cheese, the Barossa Valley Cheese Company has become an integral part of the Barossa tourism experience. The company is an artisan producer, sourcing milk from local dairies and creating cheese with the character of the locale and passion of the maker. In 2011/12, the Cheese Cellar saw over 47,850 interstate and intrastate visitors through its doors. It is all about food tourism and is an immersion in the world of cheese, its taste, texture, food and wine matches.
Silver
Feast! Fine Foods Butchery & Cooking Classes
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Category 01 Major Tourist Attraction
Adelaide Casino
Adelaide Casino is the State’s premier gaming and entertainment facility located in the heart of the Adelaide CBD. Situated in the historic Adelaide Railway Station building on North Terrace, the casino is open 24 hours a day, seven days a week and offers live entertainment, exclusive gaming, four restaurants and six bars. Adelaide Casino first opened its doors in 1985 and is one of South Australia's largest employers with approximately 1,100 staff, contributing more than $40 million to the State economy each year.
Bronze
Category 02 Tourist Attractions
Old Timers Mine
Supported by Caravan and Camping Industries Association of South Australia
The Old Timer’s Mine in Coober Pedy offers visitors the opportunity to don a helmet and explore an unforgettable, underground world of the past. Located in the world’s ‘opal capital’, visitors have the opportunity to experience the cramped, candlelit conditions endured by old-time miners who slaved underground in the hope of striking it rich. Self-guided tours bring visitors through an underground mine dug out with a pick and shovel in 1916 and two historic underground houses. There are also opal-mining demonstrations & displays, the opportunity to buy opal jewellery & souvenirs, and the chance to ‘noodle’ for your very own piece of opal.
Gold
Silver
Bronze
Category 03 Major Festivals & Events
Santos Tour Down Under
The first stop on the world cycling calendar, the Santos Tour Down Under attracts thousands of people from across Australia and around the world to Adelaide each January. In 2011, the week-long event brought the world’s top cyclists including Lance Armstrong and Mark Cavendish to South Australia to compete in the elite World Tour race. The Tour races across South Australia, attracting over 780,000 spectators and beaming images of the State’s capital and regions to millions of viewers worldwide. More than a bike race, it is a festival of cycling with associated events that create a week-long party across the State.
Gold
Silver
Category 04 Festivals and Events
South Australian Wooden Boat Festival
Supported by Flinders University
The South Australian Wooden Boat Festival is a free, biennial two-day event held in the river port of Goolwa on the Fleurieu Peninsula. The festival features wooden boats of all shapes and sizes and provides a variety of on-water races and parades including the “hands on” Rough ’n’ Ready boat building and sailing competition, fairy light procession and speed boats high speed run. It is a cultural festival where visitors enjoy the music, paddle steamer rides, children’s entertainment, regional food and wine and spectacular fireworks display. The 2011 festival was held on the weekend of 26 & 27 February and attracted a record crowd of over 40,000 people.
Silver
ASICS Victor Harbor Triathlons Fun Run-Walk
Bronze
Category 05 Ecotourism
Rawnsley Park Station Eco-Villas
Supported by the Department of Environment & Natural Resources
Set on a secluded, elevated site, the one and two bedroom villas offer uninterrupted views of Wilpena Pound and the surrounding Flinders Ranges. Designed to blend in with the natural landscape the eco-villas are stylish, contemporary and welcoming. The eco-villas epitomise ecologically sustainable tourism, delivering an experience that fosters environmental and cultural awareness, while providing the level of quality and service demanded by the discerning traveller. Constructed from thermally efficient rendered straw bales, the villas feature a host of green design techniques including recycled timber, an innovative waste water treatment system, and a nine-kilowatt solar array, which has made the eco-villas almost energy-neutral, further boosting the environmental credentials of the property.
Silver
Flinders & Outback Water Cruises & Day Tours
Bronze
Category 06 Heritage & Cultural Tourism
Innamincka Hotel
Supported by the Department of Environment & Natural Resources
The Innamincka Hotel overlooks the beautiful Cooper Creek in far north South Australia, a region famous for its desert beauty and its role in the story of the ill-fated 19th century explorers, Burke and Wills. The hotel has long been regarded as an iconic outback watering hole and the social hub of Innamincka, one of the most remote outpost settlements in Australia. As a living monument to Australian pioneering history, and offering accommodation, food and drinks for all tastes and budgets, a visit to the Innamincka Hotel is an authentic outback pub experience that celebrates all that is Australia.
Silver
Aboriginal Cultural Tours – Adjahdura Land, Yorke Peninsula
Bronze
Category 07 Indigenous Tourism
Aboriginal Cultural Tours - Adjahdura Land, Yorke Peninsula
Supported by the Department of Environment & Natural Resources
Based in the Aboriginal community of Point Pearce on the Yorke Peninsula, Aboriginal Cultural Tours – Adjahdura Land is 100% Aboriginal owned and operated. The company offers authentic Aboriginal cultural experiences whose aim is to take people on a journey, not only physically but also spiritually, to a place where they have never been to before. This is a unique opportunity to walk the country with knowledgeable traditional owners of Adjahdura Land, to talk with them, experience their rich cultural heritage and discover the history of the region first hand. From their ancient water holes to ochre quarries and cultural land formations, they want their guests to leave with a wealth of knowledge about Aboriginal heritage, culture, tradition and beliefs.
Silver
Category 08 Specialised Tourism Services
Getaways Reservation Service
Getaways Reservation Service provides travellers with an online reservation and booking service, 24 hour telephone service as well as a personalised advisory service at the shop front in the Barossa Valley. With a strong and effective network, the Getaways team has the ability to create tailor made itineraries for their clients and can book all facets of the holiday. While Getaways does specialise in accommodation in the Barossa Valley, their portfolio includes booking products and services Australia-wide, giving choice, flexibility, quality and value for money. 100% privately owned and funded, client satisfaction is paramount and their strong-vision for the future, passion and dedication are key to their continual success.
Category 09 Visitor Information and Services
Yorke Peninsula Visitor Information Centre
Supported by Bookeasy Tourism Solutions
The Yorke Peninsula Visitor Information Centre in Minlaton is a fully accredited information centre that combines a comprehensive range of information with high quality arts and crafts, making it a tourism attraction in its own right. Qualified staff members offer specialist knowledge of the Peninsula, while the volunteers who work behind the counter are the makers of the hand-crafted souvenirs and local art work. As part of their excellent customer service, the staff provide accurate information about accommodation options and regional attractions, and the best advice to ensure visitors get the most out of their stay in the region. Other facilities of the Centre include: an art gallery, internet access and a tearoom serving fresh coffee and homemade cakes and biscuits.
Silver
Kangaroo Island Gateway Visitor Information Centre
McLaren Vale & Fleurieu Visitor Information Centre
Bronze
Category 10 Meetings & Business Tourism
Hilton Adelaide
Hilton Adelaide is the only hotel in the State able to host 500 delegates who can meet, eat and sleep, all under the one roof and is the only hotel with a carbon offset program at no cost to the client. Offering more than 2,000 sq m of conference space, it has the flexibility to adapt to any meeting, event or exhibition, including the spectacular Grand Ballroom, which is the largest pillar free hotel ballroom in the State. The hotel provides atmosphere, unparalleled technology and flexible services so that any conference, whether for 50 or 800 delegates, is convened in a professional, relaxed style which encourages success
Category 11 Major Tour &/or Transport Operators
Great Southern Rail
Supported by SeaLink Travel Group
Great Southern Rail is an Adelaide-based tourism business that offers transcontinental rail journeys and holidays based around travel on The Ghan (Adelaide-Alice Springs-Darwin), Indian Pacific (Sydney-Adelaide-Perth), The Overland (Melbourne to Adelaide) and The Southern Spirit (Adelaide to Brisbane). Its mission is to provide “great experiences, exceptional service and shared adventures on journeys through a rich diversity of Australian landscapes inspiring passion for travel by train”. Offering a number of value-added elements, Great Southern Rail produces its own on-board publications, on-board radio program, on-board activities and whistle stop tours, designed to enhance the tourism experience. With more than 400 employees and sales in excess of $100 million per annum, Great Southern Rail serves up to 200,000 guests annually, making them a significant tourism and transport provider.
Category 12 Tour &/or Transport Operators
Tour Barossa
Tour Barossa is the perfect touring solution for the famous wine region, offering a door to door service, visiting small boutique wineries as well as the iconic favourites. Tour Barossa provides exclusive, informative, cost-effective and fun tours in one of its two 12-seater mini buses, two Chrysler 300c’s, a Holden Statesman or a Classic Cadillac stretch limousine. With a range of options to choose from, visitors can jump onboard the five-hour Barossa Highlights Tour or spoil themselves on the Barossa Glamour Tour. For the more discerning traveller a private tour can be arranged with an exclusive personalised itinerary. Tour Barossa also provides airport, event and restaurant transfers for the business or holiday traveller.
Silver
Heading Bush Outback Adventures
Bronze
Category 13 Adventure Tourism
Adventure Bay Charters
Located in Port Lincoln, the seafood capital of Australia, Adventure Bay Charters is a family business run by Matt Waller, a fourth generation fisherman who is passionate about sharing his knowledge of the ocean with others. For the past four years, Adventure Bay Charters has been constantly innovating as it creates new marine based adventure experiences. The operation originally focused on Southern Bluefin Tuna tours, allowing visitors to hand feed the tuna, view them from under the water and taste the tuna in the form of sashimi – with the biggest draw card to actually swim with the tuna. Since then the concept of swimming with the Australian Sea Lions was introduced, as was a guided Seafood Tour and Taste experience, and most recently the launch of berley-free, eco-certified, one-day shark cage diving with the Great White Sharks.
Silver
Calypso Star Charters – One Day Shark Cage Diving
Heading Bush Outback Adventures
Bronze
Category 14 Tourism Marketing
Adelaide Convention Bureau – Conventions Adelaide Program
Supported by Newstyle Printing
As the peak body for business events in South Australia, the Adelaide Convention Bureau is the official organisation responsible for promoting our State as a desirable business meeting and conference destination. The Conventions Adelaide Program, an initiative of the Adelaide Convention Bureau, is designed to increase Adelaide and South Australia's ability to attract major national and international conventions. Due to length of stay and average expenditure, delegates attracted to these events represent high yields for the State's hospitality and tourism sectors. This program combines targeted marketing with top level strategy, and adopts a State-wide collaborative approach to attracting major conventions that not only deliver millions of dollars in related visitor income, but also support the development of South Australia's prime industry sectors.
Category 15 Tourism Education & Training
Flinders University Tourism
Supported by Education Adelaide
Flinders University Tourism is a national leader in tourism teaching, research and industry & community involvement with a particular focus on: Cultural Tourism; Sustainable Events; Festivals & Events; Site Interpretation; and Nature Based Tourism. Flinders Tourism provides an exciting, dynamic and supportive environment for students and staff; flexible and innovative topics and programs; extensive experience and expertise in research that meets industry needs; and the most strategic industry placement program in Australia. Courses offered are ‘real-world’ and industry-relevant, taught by practitioners, connect with the industry globally, and are able to provide individual attention to each and every student they teach.
Silver
Bronze
Category 16 Tourism Restaurants & Catering Services
Jacob’s Restaurant @ Jacob’s Creek Visitor Centre
Supported by Rymill Coonawarra
Jacob’s Restaurant at Jacob’s Creek Visitor Centre, presents a quality wine and food experience complemented with its panoramic views of Barossa vineyards, wine tasting and the tour experiences. The restaurant offers a seven-day-a –week a la carte lunch menu featuring seasonal produce, presented with wine recommendations for each dish. The menu features fresh, seasonal produce sourced from across South Australia, Australia and from the local Barossa Valley producers and is matched to regional South Australian wine. The restaurant menu aims to provide international diners with a taste of modern Australian cuisine with Asian influences.
Siver
The Woolshed Restaurant at Rawnsley Park
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Category 17 Tourism Wineries, Distilleries & Boutique Breweries
Jacob’s Creek Visitor Centre
Set on 36 hectares on the banks of Jacob's Creek in the Barossa Valley, the Jacob’s Creek Visitor Centre is the home of the famous wine brand. The Centre offers much more than wine tasting; with an interpretive history and winemaking gallery and an onsite restaurant where guests can enjoy a lunch of fresh, seasonal, regional Australian produce. Surrounding the Centre, visitors can tour the display vineyard, visit the native animal enclosure and picnic grounds and explore the walking trail along the famous Jacob’s Creek. Designed to be environmentally sustainable, the Centre welcomes more than 164,500 visitors each year and encourages them to discover more about the brand’s history and product range.
Silver
Category 18 Tourist & Caravan Parks
BIG4 Adelaide Shores Caravan Park
Supported by Caravan and Camping Industries Association of South Australia
Located behind the sand dunes at West Beach, BIG4 Adelaide Shores Caravan Park offers the full range of 4½ star tourist park accommodation from powered and ensuite sites for caravanners and campers, to onsite vans, cabins and eco tents. Priding itself on being innovative and a leader in the tourist park market, the Caravan Park’s accommodation is complemented by first rate facilities, entertainment options and surrounding recreational activities. Absolute beach frontage, a commitment to high level customer service and the park’s close proximity to Adelaide, ensure high occupancy levels and keeps bringing back visitors year after year. The team at Adelaide Shores is always looking for ways to improve the visitor experience and the outcomes for their business.
Silver
Category 19 Backpacker Accommodation
Adelaide Central YHA
Overlooking Light Square, the Adelaide Central YHA has built itself a consistent reputation for quality, affordable accommodation and friendliness, making it a popular choice for budget conscious travellers. The diverse guest spectrum ranges from young international adventurers and students, to families, grey nomads, domestic weekenders, conference delegates and school groups. The hostel has 250 beds, with accommodation starting from just $19.50 per night which includes a broad range of onsite facilities such as travel agency, internet cafe, fully equipped kitchen, in house grocery store, games room, bike hire and secure car parking. Adelaide Central YHA celebrated its tenth birthday this year and welcomed 51,000 overnights in 2010/11.
Category 20 Hosted Accommodation
Seppeltsfield Vineyard Cottage
Set in a private vineyard in the historic Barossa Valley, Seppeltsfield Vineyard Cottage offers the discerning traveller premium, boutique vineyard accommodation. The meticulously restored 1860s German settler’s cottage is exclusively for one couple and heritage features, such as mud and wood beamed ceilings, combine seamlessly with premium furnishings and modern luxuries, including under-floor heating, Bose sound systems and wireless broadband internet. Owned and hosted by wine producers Peter Milhinch and Sharyn Rogers, guests can immerse themselves in an authentic Barossa food, wine, and heritage experience.
Silver
Cladich Pavilions Bed & Breakfast
Hannah’s Cottage Bed & Breakfast
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Category 21 Unique Accommodation
Glenrest Camper Trailers
Glenrest Camper Trailers offer a unique accommodation service located in Jamestown, where travellers can either hire or buy a camper trailer to suit their needs. Each Australian-made camper trailer is equipped with a queen size bed, kitchen, comfortable living areas, and an awning that accommodates from two to six people. The Deluxe and Executive models also include a range of extras as part of the package. The beauty of hiring a Glenrest camper trailer means visitors can discover Australia by road, travel in comfort, stop along the way, and explore destinations at their leisure.
Category 22 Standard Accommodation
Narnu Farm
Narnu Farm provides visitors with a rural holiday experience on Hindmarsh Island, with a focus on horse riding, animals and the farming way of life. It is an ideal destination for families and children providing a safe and fascinating experience in a relaxing and spacious farm setting. The property has seven self-contained cottages as well as a large bunkhouse dating from 1878 which can accommodate groups of up to 100 guests, making Narnu the ideal holiday destination for families or school groups. The Farm offers a number of horse riding activities and a vintage truck farm tour as well as a wide range of complimentary activities, from animal feeding and butter making to sports and campfires.
Silver
Port Vincent Caravan Park & Seaside Cabins
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Category 23 Deluxe Accommodation
Emaroo Cottages
Emaroo is a family owned business in the seaside fishing town of Port Hughes. The Yorke Peninsula holiday house is a 4½ star entertainer’s delight, superbly equipped luxurious accommodation featuring the latest furniture, fittings, appliances, outdoor entertaining areas and a games room. The entire house can accommodate up to ten people and has adopted environmentally sustainable practices to reduce its carbon footprint. Emaroo prides itself on going the extra mile by providing all the extra touches that make a stay a memorable one. Guests can also take advantage of special deals including professional catering, fish cleaning and charter boat cruises as well as exclusive discounts and packages with local tourism and hospitality providers.
Gold
Silver
Treasured Memories Accommodation
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Category 24 Luxury Accommodation
The Sebel Playford Adelaide
Supported by McLaren Vale Beer Company
The Sebel Playford Adelaide is a specialist boutique, five-star hotel offering unique accommodation, outstanding service and cuisine. Situated on North Terrace in Adelaide, the hotel provides 182 bedrooms from spacious guestrooms, individually appointed studio suites or “New York” style loft suites. The Playford Restaurant and Lounge Bar offer innovative award-winning cuisine in Art Nouveau surrounds while guest facilities include 24-hour leisure centre, business centre, indoor pool, spa and sauna. The Sebel Playford prides itself in maintaining a truly exceptional guest experience, by creating a genuine “home away from home” feel, which has been nurtured by the hotel’s strong service culture, designed to surpass guest expectations and ensure a memorable stay.
Silver
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Category 25 New Tourism Development
Heritage Highlights Interpretive Trail - West Terrace Cemetery
Supported by Caravan and Camping Industries Association of South Australia
The State Heritage listed West Terrace Cemetery is now home to Adelaide’s newest cultural tourism development - the Heritage Highlights Interpretive Trail – a two-kilometre self-guided walk. Launched in March 2011, this interpretive tourism experience offers visitors a unique insight into South Australia’s rich heritage and provides a fascinating alternative to the usual museums, galleries and national parks. Central to the experience are the poignant stories of eminent and everyday South Australians, their courage and heartbreak, struggle and success. Through the provision of an emotive and engaging cultural tourism experience the Adelaide Cemeteries Authority aims to enhance the understanding and appreciation of South Australia, its history and the value of the cemetery.
Silver
Adventure Bay Charters – Swim With Great Whites
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Category 26 Qantas Award for Excellence in Sustainable Tourism
Sinclair’s Gully
Sinclair’s Gully, the first and only Adelaide Hills’ climate action innovator and advanced eco certified cellar door, provides visitors with an opportunity to reconnect with nature in an endangered candlebark forest by offering number of sustainable wine and nature-based experiences. Sustainable practices are the foundation of Sinclair’s Gully’s business and are incorporated in every aspect of its operations. From the adoption of sustainable biodynamic vineyard practices, to its zero waste 100% recycling program, the onsite collection of all water and reuse of grey water, its energy efficiency program and solar power project, through to measuring and implementing strategies to reduce its carbon and ecological footprint. Recognised as environmental leaders and an industry model, Sinclair’s Gully demonstrates how businesses can tread more lightly by incorporating sustainable practices in all aspects of a business.
Silver
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Category 27 Outstanding Contribution by an Individual
Ron Kandelaars
Supported by Qantas Airways
Ron Kandelaars is a producer, writer and presenter with Channel 9's multi-award winning tourism/lifestyle program, Postcards. It is a role that has seen him travel the length and breadth of South Australia over the past 13 years gathering more than 2,000 stories that promote and interpret many of the experiences to be enjoyed across our State. His particular attributes have included the ability to identify good story ideas and craft them in an engaging and intelligent way that has mass appeal. During a nine year period as full time producer of Postcards, Ron oversaw the production of a program which was a regular top ten ratings success, often attracting bigger audiences than national programs with significantly larger budgets. Throughout his 13 years on Postcards Ron has travelled extensively through every region, liaising on a regular basis with experts from the SA Tourism Commission, visitor information centres and local tourism operators to bring stories from every corner of South Australia to the State’s viewing public. Ron’s long-term contribution to tourism is evident in his love of a good story and the pride he takes in his craft; his genuine interest in the characters and tourism businesses; his ability to connect with interviewees and audiences; and his ongoing commitment to promoting and fostering the SA tourism industry.
Category 28 Excellence in Tourism by Local Government
City of Onkaparinga
The City of Onkaparinga is home to some of the State’s most inspirational tourism assets and experiences, from the world class McLaren Vale wine and food and the stunning natural attractions of the Onkaparinga Gorge to the beautifully preserved heritage streetscapes and 31 kilometres of stunning coastline. Underpinned by Council’s commitment to tourism in its Community Plan 2028, Council delivers a range of tourism services and initiatives including support and advice for local tourism operators, an integrated approach to tourism marketing, delivery and sponsorship of flagship events, maintenance of essential infrastructure and the preservation of historical sites. The City of Onkaparinga is committed to a collaborative approach when working with the tourism sector and also delivers visitor information and services at its McLaren Vale and Fleurieu Visitor Information Centre.
Silver
Corporation of the City of Whyalla
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District Council of Peterborough – Steamtown Heritage Rail Centre
Wattle Range Council – Mary MacKillop Festival & Infrastructure Projects
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Category 01 Major Tourist Attractions
Jacob’s Creek Visitor Centre
Located in the heart of the Barossa Valley, the Jacob’s Creek Visitor Centre sits on the banks of the famous creek from which the wine takes its name, ‘Jacob’s Creek’. The 35 hectare site boasts panoramic views of the famous Barossa Ranges and vineyards, and encompasses a cellar door and restaurant, Australian wildlife enclosure and a walking trail along the creek. The Visitor Centre provides high quality regional food and wine experiences with structured tasting sessions and food and wine matching in Jacob’s Restaurant. Guided tours of the interpretive gallery and display vineyard, featuring 14 different grape varieties, allow visitors to discover more about the history and product range of Australia’s most internationally famous wine.
Silver
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Category 02 Tourist Attractions
Lyndoch Lavender Farm & Cafe
Supported by TAFESA, Tourism, Events & Languages
Lyndoch Lavender Farm & Cafe is South Australia’s premier, largest and oldest lavender farm. Located in the Barossa Valley, visitors enjoy a total lavender experience from the plants to merchandise and food. Surrounded by the many scents of lavender and rows of purple, guests can taste the gourmet produce and local premium wines, try the quality merchandise and discover over 90 different varieties of lavender. The working farm distils its own essential oils to make its own range of products and offers guests guided tours of the grounds and a cafe to sample the wares from ‘The Lavender Kitchen’.
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Category 03 Major Festivals & Events
Santos Tour Down Under
The first stop on the world cycling calendar, the Santos Tour Down Under attracts thousands of fans from across Australia and around the world to Adelaide each January. The week-long event brings the world’s top cyclists including Lance Armstrong and Cadel Evans to South Australia to compete in the elite ProTour race. The Tour races through South Australia’s regions attracting over 770,500 spectators and beaming images of the State’s landscapes and attractions to millions of viewers worldwide. Not just a bike race, it is a festival of cycling with great associated events that create a party atmosphere across the State.
Silver
Bronze
Category 04 Festivals & Events
Special Olympics Australia IX National Games
Hosted in Adelaide for the first time in April 2010, the Special Olympics Australia IX National Games was an outstanding showcase of South Australia’s attractions, facilities and generosity of spirit. Over 800 athletes with an intellectual disability competed in 12 Olympic style sports in a variety of venues across the city. These competitors, aged from 8 to 60 and from all states and territories of Australia, were accompanied by over 3,000 families, friends and supporters. The event generated more than $3 million in economic benefit to the State with an estimated $3.9 million worth of media coverage, an impressive result for an event that was run almost entirely on the goodwill of over 700 volunteers.
Silver
Bronze
Category 05 Ecotourism
Rawnsley Park Station Eco-Villas
Supported by Department for Environment & Natural Resources
Set on a secluded, elevated site, the one and two bedroom villas offer uninterrupted views of Wilpena Pound and the surrounding Flinders Ranges. Designed to blend in with the natural landscape the eco-villas are stylish, contemporary and welcoming. The eco-villas epitomise ecologically sustainable tourism, delivering an experience that fosters environmental and cultural awareness, while providing the level of quality and service demanded by the discerning traveller. Constructed from thermally efficient rendered straw bales, the villas feature a host of green design techniques including recycled timber, an innovative waste water treatment system, and a nine-kilowatt solar array, which has made the eco-villas almost energy-neutral, further boosting the environmental credentials of the property.
Silver
Flinders & Outback Water Cruises & Day Tours
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Category 06 Heritage & Cultural Tourism
Innamincka Hotel
The Innamincka Hotel stands on a gibber plain overlooking the beautiful Cooper Creek in the far north of South Australia. It has long been regarded as an iconic outback watering hole and the social hub of Innamincka, one of the most remote outpost settlements in Australia. Expect the unexpected as you dine in the impressive ‘Outamincka Bar’ which pays homage to the ill fated but incredible trans-continental trek of the 19th century explorers, Burke and Wills. Today, the Innamincka Hotel is a living monument to Australian pioneering history and the sagas of the early explorers. It is an authentic outback pub where the spirit of Australian mateship is alive and well.
Silver
Bronze
Category 07 Indigenous Tourism
Aboriginal Cultural Tours - Adjahdura Land, Yorke Peninsula
Supported by the Department for Environment & Natural Resources
Based in the Aboriginal community of Point Pearce on the Yorke Peninsula, Aboriginal Cultural Tours – Adjahdura Land is 100% Aboriginal owned and operated. The company offers authentic Aboriginal cultural experiences whose aim is to take people on a journey, not only physically but also spiritually, to a place where they have never been to before. This is a unique opportunity to walk the country with knowledgeable traditional owners of Adjahdura Land, to talk with them, experience their rich cultural heritage and discover the history of the region first hand. From their ancient water holes to ochre quarries and cultural land formations, they want their guests to leave with a wealth of knowledge about Aboriginal heritage, culture, tradition and beliefs.
Category 08 Specialised Tourism Services
Getaways Reservation Service
Getaways Reservation Service provides travellers with an online reservation and booking service, 24 hour telephone service as well as a personalised advisory service at the shop front in the Barossa Valley. With a strong and effective network, the Getaways team has the ability to create tailor made itineraries for their clients and can book all facets of the holiday. While Getaways does specialize in accommodation in the Barossa Valley, their portfolio includes booking products and services Australia-wide, giving choice, flexibility, quality and value for money. 100% privately owned and funded, client satisfaction is paramount and their strong-vision for the future, passion and dedication are key to their continual success.
Silver
Category 09 Visitor Information and Services
Yorke Peninsula Visitor Information Centre
Supported by BookEasy Tourism Technology
The Yorke Peninsula Visitor Information Centre in Minlaton is a fully accredited information centre that combines a comprehensive range of information with high quality arts and crafts, making it a tourism attraction in its own right. Qualified staff members offer specialist knowledge of the Peninsula, while the volunteers who work behind the counter are the makers of the handcrafted souvenirs and local art work. As part of their excellent customer service, the staff provide accurate information about accommodation options and regional attractions, and the best advice to ensure visitors get the most out of their stay in the region. Other facilities of the Centre include: an art gallery, internet access and a tearoom serving fresh coffee and homemade cakes and biscuits.
Silver
Category 10 Meetings and Business Tourism
Adelaide Convention Centre
As a city icon, the Adelaide Convention Centre sits on the banks of the River Torrens with dramatic views of the parklands, Adelaide Oval and the spires of St Peter’s Cathedral. The Centre was the first purpose built conference and convention centre in Australia, and for more than two decades has been hosting local, national and international events. With panache and meticulous attention to detail, the Adelaide Convention Centre has built a strong reputation for quality service and standards that have long been a benchmark for convention centres around the world.Hosting everything from cocktail parties and weddings, to prestigious business meetings and international conventions, last year the Centre hosted in excess of 600 events, generating $77.4 million in economic benefits and attracting 20,000 visitors to South Australia.
Category 12 Tour &/or Transport Operators
Endeavour Tours
Supported by SeaLink Travel Group
Endeavour Tours operates day tours and holiday packages specifically designed for seniors living in the Adelaide metropolitan area. The company prides itself on continually developing new and exciting tours and creating long-term relationships with its customers. Drivers are carefully selected and trained to be excellent communicators as well as providing a high level of service. All tours include a free home pick-up and return service in the very comfortable mini coaches. Touring to destinations in all states of Australia, the itineraries have been designed for small groups of up to 28 people, with all meals, attractions, flights and accommodation included in the price.
Silver
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Heading Bush Outback Adventures
Category 13 Adventure Tourism
Adventure Bay Charters
Supported by SeaLink Travel Group
Adventure Bay Charters allows visitors to get up close to Southern Bluefin Tuna and to learn the intimate workings of this important aquaculture industry, as well as the opportunity to swim and interact with the Australian Sea Lion. Located in Port Lincoln, the Seafood Capital of Australia, Adventure Bay Charters is a family business run by Matt Waller, a fourth generation fisherman who is passionate about sharing his knowledge of the ocean with others. Started four years ago, the operation originally focused on Swim with Tuna tours but has since expanded to include interactions with Australian Sea Lions and the installation of an underwater viewing platform for Tuna Tours.
Silver
Heading Bush Outback Adventures
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Category 14 Tourism Marketing
Adelaide Convention Bureau - New Brand Development and Associated Initiatives
Supported by Newstyle Printing
The Adelaide Convention Bureau, formerly the Adelaide Convention & Tourism Authority, is the official body responsible for attracting business events (conventions, events and incentive travel) to South Australia. After a comprehensive review in 2009/10, an exciting new brand and positioning for the organisation and destination was launched. Behind the new brand is a range of impactful messages and programs designed to keep South Australia at the forefront of the global business tourism marketplace. Encapsulating the new brand is the clear promise to the consumer: “Adelaide, Australia an inspiring and innovative destination, which brings people together to share in the exceptional!”
Silver
Taking Time Out - Caravan & Camping Industries Association of South Australia
Category 15 Tourism Education & Training
School of Management - UniSA
Supported by Education Adelaide
The School of Management at the University of South Australia conducts innovative degrees in tourism, events, hospitality, sport and recreation management. With more than 2,500 students studying across four campuses in South Australia, nationally and internationally via online facilities, the degrees produce graduates with the skills and confidence to enter the tourism industry with a wealth of knowledge and experience. Through collaboration with State Government and industry, the School has been pivotal in positioning South Australia as the centre of excellence for tourism and hospitality education and research.
Silver
Australian Tourism College & Recruitment Centre, Flinders University
Category 16 Tourism Restaurants & Catering Services
Jacob’s Restaurant @ Jacob’s Creek Visitor Centre
Supported by Rymill Coonawarra
Jacob’s Restaurant @ Jacob’s Creek Visitor Centre, presents a quality wine and food experience complemented with its panoramic views of Barossa vineyards, wine tasting and the tour experiences. The restaurant offers a seven-day-aweek a la carte lunch menu featuring seasonal produce, presented with wine recommendations for each dish. The menus are altered seasonally and developed with food and wine matching, affordability and quality in mind. International diners are invited to experience the flavor of modern Australian cuisine, with items such as kangaroo, prawns and crocodile.
Silver
The Brasserie @ Hilton Adelaide
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Category 17 Tourism Wineries, Distilleries & Boutique Breweries
Jacob’s Creek Visitor Centre
Located in the heart of the Barossa, Jacob’s Creek Visitor Centre offers much more than wine tasting; with an interpretive history and winemaking gallery and an onsite restaurant where guests can enjoy a lunch of fresh, seasonal, regional Australian produce. Outside on the 35 hectare site, visitors can tour the display vineyard, featuring 14 different grape varietals, visit the native animal enclosure and picnic grounds and explore the walking trail along the famous Jacob’s Creek. Designed to be environmentally sustainable, the Centre allows visitors to discover more about the history and product range of Australia’s most internationally famous wine.
Gold
Silver
Banrock Station Wine & Wetlands Centre
Knappstein Enterprise Winery & Brewery
Penny's Hill & Mr. Riggs Cellars
Peter Lehmann Wines Cellar Door
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Category 18 Tourist & Caravan Parks
BIG4 Adelaide Shores Caravan Park
Located behind the sand dunes at West Beach, BIG4 Adelaide Shores Caravan Park offers the full range of tourist park accommodation from powered and ensuite sites for caravanners or campers, to onsite vans, cabins and the new Eco Tents. Priding itself on being innovative and a leader in the tourist park market, the Caravan Park’s accommodation is complemented by first rate facilities, entertainment options and surrounding recreational activities. Absolute beach frontage, a high level of customer service and the park’s close proximity to Adelaide, ensure high occupancy levels and keeps bringing back visitors year after year, with 58,000 visitors staying annually.
Silver
BIG4 Renmark Riverfront Holiday Park
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Category 19 Backpacker Accommodation
Adelaide Central YHA
Overlooking Light Square, the Adelaide Central YHA has built itself a consistent reputation for quality, affordable accommodation and friendliness, making it a popular choice for budget conscious travellers. The diverse client base ranges from young international families to grey nomads, overseas students to conference delegates and independent travellers to regional school groups. The hostel has 250 beds, with accommodation starting from just $25 per night which includes a broad range of onsite facilities such as a travel agency, Internet café, fully equipped kitchen, in house grocery store, games room, bike hire and secure car parking. Adelaide Central YHA accommodates the largest sector of the backpacker market in the State, boasting over 67,000 overnights in 2009.
Category 20 Hosted Accommodation
Seppeltsfield Vineyard Cottage
Set in a private vineyard in the historic Barossa Valley, Seppeltsfield Vineyard Cottage offers the discerning traveller premium, boutique vineyard accommodation. The meticulously restored 1860s German settler’s cottage is exclusively for one couple and heritage features, such as mud and wood beamed ceilings, combine seamlessly with premium furnishings and modern luxuries, including under-floor heating, Bose sound systems and wireless broadband internet. Owned and hosted by wine producers Peter Milhinch and Sharyn Rogers, guests can immerse themselves in an authentic Barossa food, wine and heritage experience.
Gold
Hannah's Cottage Bed & Breakfast
Silver
Category 21 Unique Accommodation
Unforgettable Houseboats
Unforgettable Houseboats operate a fleet of 11 prestigious hire/drive houseboats based at the Murray River town of Mannum. Ranging in size from two to six bedrooms, the houseboats can accommodate up to 12 people in comfort and style. Luxuries include king and queen size bedrooms with ensuites, gourmet kitchens, 24-hour heated Jacuzzis, ducted air-conditioning, and home theatre systems. There are also a range of visitor services on offer such as transfers, tours and catering. After 17 years in operation, Unforgettable Houseboats continually strive to ensure their clients’ experience in South Australia is truly ‘unforgettable’.
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Category 22 Standard Accommodation
Woodhouse Activity Centre
Situated on 54 hectares in the stunning Piccadilly Valley of the Adelaide Hills, Woodhouse Activity Centre offers some of the best self-catering group accommodation facilities in the State for school camps, conferences, weddings, camping and families. Proudly owned and operated by Scouts Australia, guests can also enjoy seven orienteering courses, 9 hole FrisNet golf, the wetland observatory area and the Challenge Hill Obstacle Adventure Course. Woodhouse’s natural beauty, with its towering gum trees and native fauna, has been carefully preserved and nurtured to present visitors with a truly Australian outdoor experience.
Silver
Riesling Trail & Clare Valley Cottages
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Category 23 Deluxe Accommodation
Adelaide Shores Resort
Adelaide Shores Resort at West Beach offers the best of the Australian beach lifestyle with all the deluxe trimmings. The Resort has a distinct range of 4-star accommodation, offering two and three bedroom holiday units, villas and bungalows and is complemented by hotel style service. Deluxe accommodation features include in-house movies, wide screen TVs, full-size kitchens, complimentary bathrobes, generous deck areas and optional spa baths. Located just three kilometres from Glenelg, the Resort also offers an extensive range of guest activities including an indoor leisure centre, barbeques, heated swimming pools, tennis court, and access to the wider recreation activities of the precinct.
Silver
Bronze
Category 24 Luxury Accommodation
The Sebel Playford Adelaide
The Sebel Playford Adelaide is a specialist boutique, five-star hotel offering unique accommodation, outstanding service and cuisine. Situated on North Terrace in Adelaide, the hotel provides 182 bedrooms from spacious guestrooms, individually appointed studio suites or “New York” style loft suites. The Playford Restaurant and Lounge Bar offer innovative world cuisine in Art Nouveau surrounds while leisure facilities include 24 hour health club, indoor pool and spa. The hotel boasts magnificent function facilities, including a Grand Ballroom, with seven versatile rooms used for dinners, receptions, conferences and events. The Sebel Playford prides itself in maintaining a truly exceptional guest experience excelling in ways that surpass guest expectations making their stay special and memorable.
Silver
Rawnsley Park Station Eco-Villas
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Category 25 New Tourism Development
Crowne Plaza Adelaide
Adelaide’s newest hotel, Crowne Plaza Adelaide, is located in the heart of the city on Hindmarsh Square, just metres from Rundle Mall and the East End. The goal was to build a contemporary hotel that offered guests an alternative location to the current accommodation offerings in Adelaide. Designed with the needs of both the business and leisure traveller in mind, the city’s newest hotel offers the perfect space for guests to both work and relax. With modern accommodation and leisure facilities, formal and informal meeting spaces, tailored food and beverage options, alfresco dining and the only Adelaide hotel to offer WIFI connectivity throughout. The hotel prides itself on providing exceptional customer service, is committed to staff training and development, and will continually strive to improve its environmental sustainability..
Silver
Category 26 Qantas Award for Excellence in Sustainable Tourism
Sinclair’s Gully
Sinclair’s Gully, the first and only climate action innovator and advanced eco certified cellar door in the Adelaide Hills, provides visitors with an opportunity to reconnect with nature in an endangered candlebark forest. Set on 26 acres of native bushland, Sinclair’s Gully provides visitors with a number of sustainable wine and interpretive nature-based experiences. Sustainable practices are the foundation of Sinclair’s Gully’s business and are incorporated in every aspect of its operations. From the adoption of sustainable biodynamic vineyard practices, to its zero waste 100% recycling program, the onsite collection and reuse of water, its energy efficiency program and solar power project, through to measuring and implementing strategies to reduce its carbon and ecological footprint. Sinclair’s Gully demonstrates how businesses can tread more lightly by incorporating sustainable practices in all aspects of a business.
Silver
Bronze
Category 27 Outstanding Contribution by an Individual
Peter Tucker
Supported by Qantas Airways
After moving to South Australia in 1971, Peter Tucker was introduced to the tourism industry when he built a 12 berth houseboat in 1986. Peter identified the need for the industry to take a more collaborative, professional approach to marketing and selling houseboat holidays and developed the ‘Houseboat Booking Centre’, which rapidly grew into a thriving business. Over the years, Peter’s desire to become more involved in the industry, led to his appointment as Chief Executive of the Houseboat Hirers Association in 1994 – a position he still holds today. With a passion for the houseboat industry that cannot be taught, Peter is dedicated to promoting the Murray River as Australia’s most iconic waterway. Peter serves on a number of public policy groups and has been an active member on a number of committees, associations and planning groups to help forge partnerships and foster positive working relationships between Government and private organisations. In recent years he has played a vital role as a positive spokesperson in times of drought and subsequent negative media coverage. Without the vision, leadership and commitment that Peter puts into organising cooperative marketing activities, the industry would not have become as united as it is today.
