Leading & creating a kick arse customer service team

1.5 hour masterclass, supported by the South Australian Tourism Commission, the Government of South Australia and the Commonwealth Tourism Demand Driver Infrastructure (TDDI) program

Organisations with a customer-focused outlook believe that the businesses long-term successes are dependent on the organisation’s commitment to customer satisfaction and we want to help you lead and create a kick arse customer service team. This session will help you look at customer service in a new way and give you tools to implement into your business today. 

Kate Bickford

Managing Director | BK Agency
Kate Bickford

Kate is a business management professional with over 20 years experience in management, project management and logistics management experience. 14+ years of hospitality and tourism management and 8 + years of media, communications and logistics management.

Site developed by Freerange Future, Adelaide web designers

Become a member

Keep in the South Australian loop
Sign up to the SATIC Snapshot!

* indicates required

Keep up to date with SATIC via RSS