Plenary Session: Keeper of the Keys | Siddhartha Kaul | InterContinental AdelaideSiddhartha Kaul is the Chef Concierge at InterContinental Adelaide and is a member of Les Clefs d'Or, a prestigious organization for professional hotel concierges based in Paris, France. Siddhartha will share with you his professional journey starting from his early days in Nepal to his current role as a ‘Keeper of the Keys’ at InterContinental Adelaide. During this session, Siddhartha will discuss the honour and personal importance this role has to him and how concierges can create emotional engagement with our guests as well as make them feel inspired from their travel. Siddhartha will also explain how we can all be ambassadors for South Australia as long as you “be who you are and do it well”.
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Chef Concierge | InterContinental Adelaide
Siddhartha started his journey in hotel industry as an intern at Crowne Plaza in Kathmandu, Nepal in 1999, before moving to India to work for The Luxury Collection by Starwood Hotels and Resorts where he worked in a fine dining restaurant and later as a butler. Siddhartha then moved to a Sea Island Resorts in Georgia, USA as a management trainee specialising in rooms division and butler services, and became a butler trainer. His passion for hospitality industry took him to Dubai, where he worked as a pre-opening team member at Raffles Dubai managing the butler department. Upon moving to Australia in 2009, Siddhartha got an opportunity to work as a Chef Concierge at erstwhile InterContinental Perth Burswood, and has been driving guest experience at InterContinental Adelaide since 2011.