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Welcome Your Chinese Visitors Workshop - Robe

25 October 2017

ServiceIQ Workshop

In this workshop, you'll learn how to effectively welcome your Chinese visitors by delving into three key areas: understanding your Chinese visitors, promoting your business to your Chinese visitors and delivering customer service to your Chinese visitors.

ServiceIQ Workshop

SATIC, with the support of the Government of South Australia, the South Australian Tourism Commission and the Commonwealth Tourism Demand Driver Infrastructure (TDDI) program, is running 40 workshops around the state in 2017/18. These workshops will be followed by one-on-one business coaching sessions (within six months). Please note that only 100 coaching sessions are available and conditions apply. See below for more information and to register your interest.

These workshops are highly interactive, hands on and conducted in a small intimate group setting of up to 30 people that are tailored and run by professional facilitators.

They aim to deliver tangible outcomes - learnt today and implemented tomorrow.

WELCOME YOUR CHINESE VISITORS

Key takeaways from this workshop include:

Understanding your Chinese visitors

  • Market segmentation—who are your customers? 
  • Family structure and cultural values
  • Understanding their comfort zone—likes and dislikes

Promoting your business to your Chinese visitors

  • How to create effective marketing collateral with proper translation 
  • How to promote your business in a cost-effective way
  • How to design proper signage, menus and instructions 

Delivering customer service to your Chinese visitors

  • Managing expectations (greetings, food, accommodation, etc.)
  • Cultural assumptions—how does culture influence communication  
  • Useful words and phrases in Mandarin Chinese 

Workshop details:

Trainer: Jing Cao Chinese Language and Cultural Advice
When: Wednesday, 25 October | 1pm -4pm
Where: Caledonian Inn | upstairs function room | 1 Victoria St, Robe SA 5276
Investment: $60pp
Investment includes complimentary one-on-one business coaching session per registered business as outlined below. 
Afternoon tea supplied.

RSVP: Wednesday, 18 October
Spaces limited, bookings essential.

SECURE YOUR PLACE & REGISTER NOW >

This workshop forms part of a ServiceIQ: Smarter Business Program which is designed to build industry capability, productivity and quality in tourism businesses throughout the State. The Program is an initiative of the Premier of South Australia and is being delivered by SATIC using funding provided by the the South Australian Tourism Commission, the Government of South Australia and the Commonwealth Tourism Demand Driver Infrastructure (TDDI) program.

SATIC’s Service Excellence Manager, Roz Becker and other members of the SATIC team will be undertaking one-on-one tourism business coaching sessions (of up to two hours) within six months of the ServiceIQ Workshop. These sessions are a follow-up of your workshop learnings and include an online marketing audit, review of business capabilities and tourism marketing activities. Only 100 coaching sessions are available and conditions apply. REGISTER YOUR INTEREST NOW > 

For further information, please contact Roz on (08) 8110 0123 or email roz@satic.com.au.

2017 YATEC Haunted Horizons Tour & Networking Function

25 October 2017

YATEC Member Only Event

Learn about another part of Adelaide's tourism industry, network with your fellow Young ATEC members and hear Alison Obourn talk about how she started up her tourism business, Adelaide Haunted Horizons.

YATEC Member Only Event

The YATEC Committee invites you to join them and experience Adelaide Haunted Horizons, Z Ward tour of Glenside Hospital for an exclusive Young ATEC members price of $25 (normally $38).

Learn about another part of Adelaide's tourism industry, network with your fellow Young ATEC members and hear Alison Obourn talk about how she started up her tourism business, Adelaide Haunted Horizons.

Come along and meet like-minded young professionals and build your tourism network. 

Event details:

When: Wednesday, 25 October | 7:30pm

Where: Z Ward, Glenside Hospital | 226 Fullarton Rd, Glenside, SA

Investment: $25pp

RSVP: COB Wednesday, 18 October
Spaces limited, bookings essential.

SECURE YOUR PLACE & REGISTER NOW

For further information, please contact Chelsea Meyer via email youngatecsa@gmail.com.

Tourism Australia Industry Briefing

10 November 2017

Tourism Australia Event

The half day industry briefings, held in each State and Territory, provide an overview of Tourism Australia’s activity, latest market insights, business events activity and partnership opportunities.

Tourism Australia Event

The half day industry briefings, held in each State and Territory, provide an overview of Tourism Australia’s activity, latest market insights, business events activity and partnership opportunities.

Plus, hear from SATIC's General Manager - Shaun de Bruyn.

Event details:

When: Friday, 10 November | 2pm - 5pm

Where: The Playford Adelaide - Ballroom 1 | 120 North Terrace, Adelaide

Investment: FREE of charge

SECURE YOUR PLACE & REGISTER NOW

2017 South Australian Tourism Awards Gala Dinner

10 November 2017

Be a part of Tourism’s Night of Nights and celebrate the State’s finest tourism operators. Network with friends and colleagues while indulging in a sumptuous three-course menu with premium wines and beer from South Australia.

The Premier of South Australia, Jay Weatherill MP and Minister for Tourism, Leon Bignell MP invite you to the 2017 South Australian Tourism Awards Gala Dinner.

Be a part of Tourism’s Night of Nights and celebrate the State’s finest tourism operators. Network with friends and colleagues while indulging in a sumptuous three-course menu with premium wines and beer from South Australia.

View official invite

Accommodation specials available

Event details:

When: Friday, 10 November | from 6:30pm

Where: Adelaide Convention Centre | North Terrace, Adelaide

Dress code: Sparkle & Shine

Investment: From $155 - book now to take advantage of our early bird offers. 

Not a member? Join with SATIC today & book your tickets at member’s price. 

RSVP: Wednesday, 1 November

SECURE YOUR PLACE & BOOK NOW

For all event enquiries, please contact: Katherine Elia, On the Table Events on 0403 304 344 or email katherine@onthetableevents.com.au.

Meeting Place 2017

20 November 2017 - 22 November 2017

ATEC Event 

Meeting Place 2017 is the peak business-to-business gathering for Australia's tourism export industry, connecting buyers to sellers.

ATEC Event

Meeting Place 2017 is the peak business-to-business gathering for Australia's tourism export industry, connecting buyers to sellers. Thought leaders, decision makers and business operators from across the nation come together to participate in commercially relevant business meetings, engage conference sessions and valuable networking events. 

ATEC National B2B Workshop sessions provide member buyers and sellers with 22 x 9 minute pre-scheduled appointments. Both buyers and sellers can plan and prioritise their B2B meeting program. Ensure your registrations are in early! Places in the AM and PM B2B workshop sessions fill fast.

ATEC’s New Product ‘Pitch’: This year will see the introduction of a unique opportunity for new products to ‘pitch’ their offering during the buyers' breakfast.

Networking and sharing ideas: Meeting Place is the tourism export sector's largest trade gathering outside ATE. Grow your network, learn from and share with industry colleagues and have your say.

Innovative conference program: Wednesday 22nd November - Keynote speakers, industry discussion panels and themed breakout sessions will highlight the challenges, opportunities and innovations which underpin the current and future state of our tourism export industry.

The Annual Gala Dinner: Features ATEC’s Excellence Awards and the graduation of the ATEC’s ELITE Emerging Leaders Class of 2017 and provides the opportunity to network and celebrate another year of growth by our tourism export industry.

Event details:

When: 20 - 22 November 2017

Where: Crown Perth & Hyatt Regency 

SECURE YOUR PLACE & REGISTER NOW

Welcome Your Chinese Visitors Workshop - Adelaide

21 November 2017

ServiceIQ Workshop

In this workshop, you'll learn how to effectively welcome your Chinese visitors by delving into three key areas: understanding your Chinese visitors, promoting your business to your Chinese visitors and delivering customer service to your Chinese visitors.

ServiceIQ Workshop

SATIC, with the support of the Government of South Australia, the South Australian Tourism Commission and the Commonwealth Tourism Demand Driver Infrastructure (TDDI) program, is running 40 workshops around the state in 2017/18. These workshops will be followed by one-on-one business coaching sessions (within six months). Please note that only 100 coaching sessions are available and conditions apply. See below for more information and to register your interest.

These workshops are highly interactive, hands on and conducted in a small intimate group setting of up to 30 people that are tailored and run by professional facilitators.

They aim to deliver tangible outcomes - learnt today and implemented tomorrow.

WELCOME YOUR CHINESE VISITORS

Key takeaways from this workshop include:

Understanding your Chinese visitors

  • Market segmentation—who are your customers? 
  • Family structure and cultural values
  • Understanding their comfort zone—likes and dislikes

Promoting your business to your Chinese visitors

  • How to create effective marketing collateral with proper translation 
  • How to promote your business in a cost-effective way
  • How to design proper signage, menus and instructions 

Delivering customer service to your Chinese visitors

  • Managing expectations (greetings, food, accommodation, etc.)
  • Cultural assumptions—how does culture influence communication  
  • Useful words and phrases in Mandarin Chinese 

Workshop details:

Trainer: Jing Cao | Chinese Language and Cultural Advice

When: Tuesday, 21 November | 10am - 1pm

Where: Mawson Lakes Hotel & Function Centre | 10 Main Street, Mawson Lakes 5095

Investment: $60pp*
Morning tea supplied.

RSVP: Tuesday, 14 November
Spaces limited, bookings essential.

*Investment includes complimentary one-on-one business coaching session per registered business as outlined below. 

Parking information: 52 free parking spaces in the undercover area of the hotel and $1.50 all day parking in the areas surrounding the hotel.

SECURE YOUR PLACE & REGISTER NOW >

This workshop forms part of a ServiceIQ: Smarter Business Program which is designed to build industry capability, productivity and quality in tourism businesses throughout the State. The Program is an initiative of the Premier of South Australia and is being delivered by SATIC using funding provided by the the South Australian Tourism Commission, the Government of South Australia and the Commonwealth Tourism Demand Driver Infrastructure (TDDI) program.

SATIC’s Service Excellence Manager, Roz Becker and other members of the SATIC team will be undertaking one-on-one tourism business coaching sessions (of up to two hours) within six months of the ServiceIQ Workshop. These sessions are a follow-up of your workshop learnings and include an online marketing audit, review of business capabilities and tourism marketing activities. Only 100 coaching sessions are available and conditions apply. REGISTER YOUR INTEREST NOW > 

For further information, please contact Roz on (08) 8110 0123 or email roz@satic.com.au.

Global Eco Operators Workshop

27 November 2017 - 29 November 2017

Ecotourism Australia Event

This workshop brings together operators from around Australia and overseas to share their experiences, compare notes and to network. 

Ecotourism Australia Event

Often operators are so busy running their business that they have little time to see how other operators are dealing with the very same issues and opportunities, new technology, new marketing approaches, emerging trends.

This workshop brings together operators from around Australia and overseas to share their experiences, compare notes and to network. 

It will finish with a two-hour networking event where participants can follow up, share contacts and experiences.

Event details:

When: Wednesday, 29 November 2017

Where: Sanctuary Adelaide Zoo Conference Centre | 1 Plane Tree Dr, Adelaide SA 5000

Investment: From $150pp

SECURE YOUR PLACE & REGISTER NOW 

Thirsty Thursday Networking Event

30 November 2017

Meet like-minded young professionals and build your tourism network.

Network with other like minded tourism industry members in a casual setting, build professional relationships, and listen to guest speaker: Biddie Shearing - The Tourism Industry Development Manager at Limestone Coast Local Government Association, speak about regional tourism on the Limestone Coast.

Event details:

When: Thursday, 30 November | 5:30pm

Where: ibis Adelaide | 122 Grenfell St, Adelaide

Investment: $10pp

RSVP: Thursday, 23 November

SECURE YOUR PLACE & REGISTER NOW

2017 Qantas Australian Tourism Awards

23 February 2018

Save the date

The Australian Tourism Awards invites you to celebrate the best of Australian Tourism at the 2017 Qantas Australian Tourism Awards being held in Perth in 2018.

Save the date

The Australian Tourism Awards invites you to celebrate the best of Australian Tourism at the 2017 Qantas Australian Tourism Awards being held in Darwin in 2018.

Event details:

When: Friday, 23 February 2018 

Where: Perth Stadium | Victoria Park Dr, Burswood WA 6100

Stay tuned, more details to follow.

ATE18

15 April 2018 - 19 April 2018

The event brings together Australian tourism businesses and tourism wholesalers and retailers from around the world through a combination of scheduled business appointments and networking events. 

The event brings together Australian tourism businesses and tourism wholesalers and retailers from around the world through a combination of scheduled business appointments and networking events. It also provides international travel buyers with the opportunity to experience Australia’s tourism offering first-hand through pre and post event familiarisations.

Event details:

When: 15 to 19 April

Where: Adelaide Convention Centre | North Terrace, Adelaide

Start your Seller application now > 

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