Meet a SATIC Member – Wilderness Escape Outdoor Adventures

12 September 2018

        

Wilderness Escape Outdoor Adventures offer nature-based adventure activities, as well as educational travel experiences for the children of today. 

General Manager – Luke Duncan says their mission is to create the outdoor-loving tourists of tomorrow.

"We are committed to developing life skills and exposing young people to what the great state has to offer,” says Luke.

Based on client feedback and the need to re-organise their services to better serve the needs of their clients, Wilderness Escape recently launched a new range of camp services for schools.

These include:

  • +Wild – day adventure activities, which can take place onsite at school, out in the bush or even make for a memorable addition to a school camp.
  • Wild Lite – set overnight camp packages at fixed prices, ideal for schools on a budget. Fully catered, including transport and three great venues, amazing value!
  • Wild XL – bestselling tailored camps, perfect for that combination of an all-inclusive tailored service and affordability.
  • Wild Premium – fully tailored with all services provided. An ideal option for returning customers and schools with multiple year levels going on camps.
     

Luke says introducing these services has provided a clearer understanding of what Wilderness Escape can deliver, with positive feedback having been received since they launched.

“It is important to understand your product/s and what your customers are seeking, as well as identifying the overlaps and gaps within the market.

“By seeking to understand what is currently servicing our customers’ needs and identifying what else can be done to fill the gaps, we have brought about some great outcomes for the business,” says Luke.

Since Wilderness Escape started in 1991, the business' core focus has been on providing a high level of excellence across all aspects of the business. Luke says this is achieved through attention to quality programming.

“We only recruit the best staff and we invest heavily in their development.

“Our risk management systems and processes are world class and underpin our continued ability to consistently deliver the best outdoor programming.

“Furthermore, we communicate with our strategic partners. As we deliver programs Australia wide, our key relationships make all the difference,” he says.

With the October school holidays just after the corner, Wilderness Escape have just released their October School Holiday Program.

Luke says the program is bigger and better than ever before, with the inclusion of the first ‘Adelaide Hills Road Trip’, a day adventure for 8 – 12 year olds which visits some of the Adelaide Hill’s most popular tourist spots.

“We utilise our vehicles, our outdoor equipment and our education instructor’s knowledge of South Australia to provide exceptional outdoor trips, which participants may not have the opportunity to do while parents are working.”

To learn more about the programs on offer, click here.


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