Industry Resources . Your Business Tools . ServiceIQ Workshop Tools

ServiceIQ Workshop Tools

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Download useful tools from SATIC's ServiceIQ Workshops to apply in your tourism business. 

Strategic Blogging, Online Storytelling & Search Engine Optimisation (Adelaide) - View Presentation | Dr Aise Kim, UniSA >

Business Model Canvas Template > 

Persona Template - Empty Nester (Pamela & Gary) >

Persona Template - Millenial (Brent) > 

Persona Template - Buyer (Ethan) > 

Persona Template - Buyer (Matt) > 

Persona Template - Buyer (Tanya) > 

Persona Template - Young Family (Rachel) > 

Persona Template - German Experience Seeker (Gabi) > 

Personal Template - Buyer (blank) > 

Customer Journey Maps > 

Customer Journey Maps > 


Templates from Customer Journey Mapping in the Barossa - Thurs, 17 May:

View Powerpoint Presentation >

Barossa Template - North American Experience Seeker >

Barossa Template - Millenial Sydney >

Barossa Tempalte - Traditional Older Couple >

Barossa Template - Young Family Intrastate >

View upcoming ServiceIQ Workshops > 

The ServiceIQ: Smarter Business Program is designed to build industry capability, productivity and quality in tourism businesses throughout the State. The Program is an initiative of the Premier of South Australia and is being delivered by SATIC using funding provided by the the South Australian Tourism Commission, the Government of South Australia and the Commonwealth Tourism Demand Driver Infrastructure (TDDI) program.

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